Webinar FAQs

Popular questions

How do you experience/see/hear the webinar?

You should experience/see/hear the webcast via the webcast console. After registering you will be cookied and land on the lobby...

Is there a dial-in number you can use?

No. All audio is streamed directly through the console so there is no conference bridge option.

How do I submit a question during?

If you have any questions during the webcast, you can submit them through the Q&A widget. We will try to answer these during the...

Where can I get a copy of the resources from the webinar?

A copy of the slide deck and additional help materials are available in the Resource List. We encourage you to download any...

How do I get the best audio quality for a live webinar?


For the best audio quality, please make sure your computer speakers (or headset) are turned on and the volume is up so you can hear...

If I have technical issues, how do I get help?

You can find additional answers to some common technical issues located in the Help widget at the bottom of your screen. If you can’t...

Where will On-Demand content be hosted?

An On Demand version of the webcast will be sent via email approximately 1 day after the live webcast and can be accessed using the...

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